Artisan Cupcakes & Custom Cakes

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Privacy Policy

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include:

• Name, email address, and phone number
• Billing and delivery addresses
• Payment information (processed securely by our payment processor)
• Order history and preferences
• Communications with our customer service team

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and our services
• Provide customer support
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with:

• Service providers who assist us in operating our business
• Legal authorities when required by law
• Business partners for joint marketing efforts (with your consent)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or +1 (323) 555-7892.

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Terms of Service

Last updated: December 2024

Acceptance of Terms

By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement.

Use License

Permission is granted to temporarily download one copy of the materials on Edible Elegance's website for personal, non-commercial transitory viewing only.

Ordering and Payment

• All orders are subject to availability and confirmation of the order price
• Payment must be made in full at the time of order confirmation
• We reserve the right to refuse or cancel orders at our discretion
• Prices are subject to change without notice

Custom Orders

• Custom orders require a 50% deposit to begin work
• Final designs must be approved before production begins
• Changes to approved designs may incur additional charges
• Custom orders typically require 7-14 days advance notice

Cancellation and Refunds

• Standard orders may be canceled up to 48 hours before delivery
• Custom orders may be canceled up to 72 hours before delivery
• Deposits for custom orders are non-refundable once work has begun
• We reserve the right to cancel orders due to ingredient availability or other circumstances

Delivery

• Delivery is available within Los Angeles County
• Delivery fees vary based on distance and order size
• We are not responsible for delays due to traffic or weather conditions
• Someone must be present to receive the delivery

Limitation of Liability

Edible Elegance shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our services.

Contact Information

Questions about the Terms of Service should be sent to us at [email protected].

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Cookie Policy

Last updated: December 2024

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

How We Use Cookies

We use cookies for the following purposes:

• Essential Cookies: These are necessary for the website to function properly
• Performance Cookies: These help us understand how visitors interact with our website
• Functionality Cookies: These remember your preferences and choices
• Marketing Cookies: These are used to deliver relevant advertisements

Types of Cookies We Use

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device for a specified period
• First-party Cookies: Set by our website
• Third-party Cookies: Set by external services we use

Managing Cookies

You can control and manage cookies in various ways:

• Most browsers allow you to refuse cookies
• You can delete cookies that have already been set
• You can set your browser to notify you when cookies are being used

Third-Party Cookies

We may use third-party services that set cookies on your device:

• Google Analytics for website analytics
• Social media platforms for social sharing features
• Payment processors for secure transactions

Contact Us

If you have any questions about our use of cookies, please contact us at [email protected].

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DMCA Policy

Last updated: December 2024

Digital Millennium Copyright Act Notice

Edible Elegance respects the intellectual property rights of others and expects its users to do the same. We will respond to clear notices of alleged copyright infringement.

Filing a DMCA Notice

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our copyright agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Contact information including address, telephone number, and email address
• A statement of good faith belief that the use is not authorized
• A statement under penalty of perjury that the information is accurate

Counter-Notification

If you believe that your content was removed by mistake or misidentification, you may file a counter-notification with the following information:

• Your physical or electronic signature
• Identification of the content that has been removed
• A statement under penalty of perjury that you have a good faith belief that the content was removed by mistake
• Your contact information
• A statement that you consent to the jurisdiction of the federal court

Repeat Infringers

We will terminate the accounts of users who are repeat infringers of copyrighted content.

Contact Our Copyright Agent

Please send DMCA notices to:

Edible Elegance - DMCA Agent
1247 Melrose Avenue
Los Angeles, CA 90029
Email: [email protected]
Phone: +1 (323) 555-7892

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GDPR Compliance

Last updated: December 2024

Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your data
• Right to Restrict Processing: You can request limitation of data processing
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to processing of your data

Legal Basis for Processing

We process your personal data based on:

• Consent for marketing communications
• Contract performance for order fulfillment
• Legitimate interests for business operations
• Legal obligations for tax and accounting purposes

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to ensure compliance with GDPR requirements. You can contact our DPO at:

Email: [email protected]
Phone: +1 (323) 555-7892

International Transfers

We may transfer your data to countries outside the EEA. When we do, we ensure appropriate safeguards are in place to protect your data.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Exercising Your Rights

To exercise any of your rights under GDPR, please contact us at:

Email: [email protected]
Phone: +1 (323) 555-7892
Address: 1247 Melrose Avenue, Los Angeles, CA 90029

Complaints

If you believe we have not complied with GDPR requirements, you have the right to lodge a complaint with your local supervisory authority.